Banjo¡¯s ViP Club Card ¨C Terms
By registering and/or using your Banjo¡¯s ViP
Club card, you consent to the following terms of this agreement.
How do I join the Banjo¡¯s ViP
join the Banjo¡¯s ViP Club, you will need to pick
up a Banjo¡¯s ViP Club card from any Banjo¡¯s
your Banjo¡¯s ViP Club card by activating your
Banjo¡¯s ViP Club card online at https://banjos.com.au/vip-rewards
ViP Club card members are only permitted to have
1 Banjo¡¯s ViP Loyalty Club card which is
allocated to one nominated email address. Each email address can only be
used for a single membership.
your Banjo¡¯s ViP Club card is registered, you
will receive a login to access to your online account. Here you can set up
a password and view your points balance
your login and password is kept confidential as no responsibility is taken
by Banjo¡¯s for changes to your account.
How do I earn Banjo¡¯s $¡¯s?
Banjo¡¯s ViP Club card must be presented at the
time of purchase.
time you spend $20 purchasing products from any Banjo¡¯s Bakery you will
receive $1 to spend back in store. Excludes bundle packs (e.g. 12
pack of small savouries), product deals (e.g. 2 pies for $10), platters,
newspapers and cold drinks.
every effort will be made in store to ensure Banjo¡¯s ViP
Club points are correctly awarded, Banjo¡¯s takes no responsibility for
technical errors associated with crediting points onto the ViP Card.
How do I redeem my Banjo¡¯s dollars?
Banjo¡¯s ViP Club card must be registered before
you can redeem your Banjo¡¯s reward dollars (Banjo¡¯s $¡¯s).
can accumulate on an unregistered card but not redeemed.
registered Banjo¡¯s$ can be redeemed at point of sale for future purchases.
1 Banjo¡¯s$ = $1 spend in store.
Banjo¡¯s ViP Club card must be presented at any
time you wish to redeem Banjo¡¯s $¡¯s.
$¡¯s cannot be redeemed or exchanged for cash or sold or transferred to
maximum of $50 worth of Banjo¡¯s ViP Club rewards
can be redeemed per day by any Banjo¡¯s ViP Club
What do I receive as my free Birthday bonus?
ViP Club card members are entitled to a free
Banjo¡¯s Birthday treat over the week of their birthday. This is valid 3
days prior, on the day of and 3 days post the stated members birth date.
free Birthday bonus can only be redeemed upon presentation of your Banjo¡¯s
ViP Club card, confirming your date of birth
registered on the card matches the date of visit to the bakery. It cannot
be redeemed on any other day regardless of external circumstances
including but not limited to public holidays, store closures etc.
free Birthday bonus is non-transferable and cannot be exchanged for cash.
Bakery does not take responsibility for incorrectly entered birth dates
during the registration process.
free Birthday bonus is for the specified variety only and cannot be
exchanged for any other variety. Banjo¡¯s reserves the right to amend the variety
Help, I have lost my Banjo¡¯s ViP
Club Card or forgotten my password
your Banjo¡¯s ViP Club card is lost or stolen,
you must suspend the card using your online account.
is not responsible for any Banjo¡¯s$ which may have been redeemed by any
unauthorised person at any time.
Banjo¡¯s ViP Club Card can be replaced by picking
up a new card from a Banjo¡¯s Bakery and following the links on the
a password be lost or forgotten, Banjo¡¯s ViP
Club card members should go to the ¡®forgot your password¡¯ button on the
login page and complete the Membership Number and Email Address. A new
password will be sent to the nominated email address.
ViP Club Card remains the property of Banjo¡¯s at
all times and is not transferable.
fees will be charged by Banjo¡¯s Bakery for the issue, registration,
activation or use of the Banjo¡¯s ViP Club card.
maximum of 3 Banjo¡¯s ViP Club Cards can be lost
per year before a replacement card cost will be issued.
all matters, all decisions made by Banjo¡¯s Bakery will be final and cannot
be contested and the Member hereby agrees to accept such decisions.
Bakery reserves the right not to accept a Banjo¡¯s ViP
Club card should we believe that the use is unauthorised, fraudulent or
Bakery may update the Banjo¡¯s ViP Club card
content without notice or liability to members (including the amount of
points allocated to product segments and how points are earned and
redeemed) and these Terms and Conditions at any time, or add new terms or
conditions. If this occurs, Banjo¡¯s will publish updated Terms &
Conditions on our website
participation in the Banjo¡¯s ViP Club confirms
your acceptance of these changes.
Bakery may discontinue the ViP Club at any time
in our sole discretion with no liability to you. If we do so, we¡¯ll
publish a notice on our website and/or email you to let you know.
- If a
Banjo¡¯s ViP Club member has not used their card
for a period of 12 months, Banjo¡¯s Bakery reserves the right to terminate
their membership. Notification will be provided via email 1 month prior to
cancellation occurring and again 1 week prior to cancellation occurring.
a membership has been terminated it cannot be re-activated and
entitlements cannot be redeemed.
Bakery reserves the right to remove points incorrectly or accidentally
added to your Banjo¡¯s ViP Club card without
notice to you.
Bakery may offer special offers to some or all Banjo¡¯s ViP
Club members from time to time. These offers may include additional terms
and conditions. All special offers must be redeemed on the dates
will also be terminated if we believe that you have engaged in fraudulent
or unlawful activity or failed to comply with these Terms and Conditions.
Bakery will collect and use your personal information in accordance with
the Banjo¡¯s ViP Club card cannot operate at any
time due to technical or other circumstances beyond Banjo¡¯s control,
Banjo¡¯s reserves the right to cancel, terminate, modify or suspend the
Banjo¡¯s ViP Club.
does not make any warranties or representations to members in connection
with any Rewards and expressly disclaims all liability for claims
(including claims for indirect and consequential loss) with respect to
type, quality and standards of Rewards.
Bakery accepts no responsibility for any SMS, email or other mail not
received by Banjo¡¯s ViP Club card members or any
delay in receiving this information due to technical difficulties or other
Terms and Conditions apply to Banjo¡¯s ViP Club
Card Program in Australia, and are governed by relevant laws.
If you have any questions about our ViP
Program or these Terms and Conditions, please visit http://banjos.com.au/vip-rewards/
I have more questions, who do I contact?
Please forward further questions to www.banjos.com.au/contact
Banjo¡¯s ViP Club Card ¨C
Frequently Asked Questions
What is the Banjo¡¯s ViP Loyalty
Banjo¡¯s ViP Club is a loyalty club
for all Banjos¡¯ customers and is designed to deliver rewards for their
patronage. ViP Club members will receive
Banjo¡¯s$ rewards when they make a purchase (conditions apply), regular
communications and exclusive offers.
How do I accumulate points on my Banjo¡¯s ViP Loyalty Club card?
Banjo¡¯s$ are accumulated when purchasing select Banjo¡¯s
products. Your Banjo¡¯s ViP Loyalty Club Card
must be presented to accumulate points on purchases.
How do I redeem my points for product?
As Banjo¡¯s$ are accumulated, you can choose to redeem them
at any time. Your Banjo¡¯s ViP Club Card must be
presented to redeem.
Can I use my Banjo¡¯s ViP Club
card at any Banjo¡¯s outlet?
You sure can. Banjo¡¯s has many outlets throughout
Tasmania, Victoria, New South Wales and Queensland. To find an outlet
close to you, please CLICK HERE
Does my card expire?
Your Banjo¡¯s ViP Club card will
only expire if it has not been used for 12 consecutive months. Prior to
expiring, Banjo¡¯s will make all efforts to contact you with the contact details
provided by yourself to ensure you are able to use up any redeemed points prior
What if I have forgotten my password or lost my card?
Replacement passwords can be sourced by clicking on ¡®forgot
my password¡¯. Lost cards can be replaced by picking up a new card from a
Banjo¡¯s Bakery and following the links on the website
Can I have a card for my business?
Banjo¡¯s ViP Club is limited to
individuals and not companies or other entities at this time.
What are my responsibilities?
As a ViP Club member you are
responsible for ensuring your information is current and correct and you will
adhere to the terms and conditions under which the ViP
Club operates. This includes but is not limited to notifying of change of
address, lost cards and using the card in accordance with this agreement.